Your hot tub!

What a wonderful treat to sit in a lovely hot tub, relax and leave the stresses and strains of the day behind!

Before you do however, we want to ensure that whilst you’re using the tub, you get the best experience and of course you are safe, so please take time to read the signage which is displayed by the hot tub before you enter.

We’ve already set the tub up for your arrival with a full deep clean and the temperature at the optimum setting, so you won’t need to adjust it. Please do not change the settings or turn the hot tub off, this will just mean you may not be able to use your hot tub until we can get our spa team to visit you. If there are issues with the temperature or operation of your hot tub, please call us on 01503 220220 and we will try our best to resolve the issue.

The hot tub will be checked each day during your stay, which will include checking the temperature is correct, everything is in full working order and the water is clean.

The engineers will always try to attend the tub whilst you’re away from your lodge, though we appreciate you may just want to hide away here for your entire stay, so please do let us know if you have any concerns about a visit from the spa team. It is worth noting, the engineers will not need to enter your lodge at any point, they simply need to access your tub.

Please call us if anything is not to your satisfaction and please be safe and ensure the instructions and rules relating to your tub are adhered to.

PLEASE DO NOT UNDER ANY CIRCUMSTANCES STAND ON THE HOT TUB COVER